Contact Us – Dr Zodiak

At Dr Zodiak, we are committed to delivering premium-quality THC vape products, moonrocks, and prerolls while providing exceptional customer support. Whether you have questions about our products, orders, wholesale opportunities, or general inquiries, our team is here to help.

Get in Touch

We value your feedback and are always ready to assist you. Reach out to us through any of the following channels:

General Inquiries:

sales@dr-zodiakmoonrock.com


(Monday – Friday, 9:00 AM – 6:00 PM)

Contact Form

For your convenience, you can also send us a message directly through our website. Simply fill out the contact form with the following details:

  • Full Name

  • Email Address

  • Order Number (if applicable)

  • Subject

  • Message

Our support team will respond within 24–48 hours.

Order Support

If you need help with an existing order, please include your order number and purchase details when contacting us. This helps us resolve your issue faster.

We can assist with:

  • Order tracking

  • Shipping delays

  • Product questions

  • Returns and exchanges

  • Damaged or defective items

Wholesale Inquiries

Interested in carrying Dr Zodiak products? We welcome partnerships with licensed retailers and distributors.

Please email us at sales@dr-zodiakmoonrock.com with:

  • Business name

  • Location

  • License information (if required in your region)

  • Product interest

Our team will get back to you with pricing, catalogs, and next steps.

Frequently Asked Questions

Before reaching out, you may find answers in our FAQ section covering:

  • Product usage and safety

  • Shipping policies

  • Payment methods

  • Legal compliance

Business Hours

Our customer service team is available:

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Important Notice

Dr Zodiak products are intended for adult use only. You must be of legal age in your jurisdiction to purchase and use THC-related products. Please ensure you comply with your local laws and regulations.

Stay Connected

Follow us on social media to stay updated on new product launches, promotions, and company news:

Your Satisfaction Matters

At Dr Zodiak, customer satisfaction is our top priority. We are dedicated to providing high-quality products and a seamless experience from purchase to delivery. If you have any concerns, feedback, or suggestions, don’t hesitate to reach out—we’re here to help.

Dr Zodiak – Elevating Your Experience